Return and Refund Policy

Last Updated: 22/09/2026

At CoverKingStore.in, customer satisfaction is important to us. We want you to shop with confidence. This Return and Refund Policy explains the conditions for returns, exchanges, and refunds.

1. Return Eligibility

You may request a return if:

• The product was delivered damaged or defective.
• You received the wrong product.
• The product is significantly different from what was ordered.
• The product meets our return conditions and is returned within 7 DAYS days of delivery.

To be eligible for a return, the product must generally be:

• Unused and in its original condition.
• Returned with original packaging, tags, and accessories.
• Free from damage caused after delivery.

2. Return Timeframe

You must submit your return request within 7 DAYS days from the date of delivery.

Return requests submitted after this period may not be accepted, except where required by applicable law.

3. How to Request a Return

To request a return, please contact us at:

Email: coverkingstore@gmail.com

Please provide:

• Your Order Number
• Name used for the order
• Reason for the return
• Clear photos or videos of the product, if it is damaged, defective, or incorrect

Our team will review your request and provide further instructions.

4. Refund Process

Once your returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed through the original payment method, wherever possible.

Please allow 48 Hours for the refund to be processed after approval.

Please note that your bank, card issuer, UPI provider, or payment provider may require additional time to reflect the refund in your account.

5. Exchanges

We may offer an exchange for:

• Damaged products
• Defective products
• Incorrect products received

Exchanges are subject to product availability.

If the requested replacement is unavailable, we may offer a refund or another suitable solution.

6. Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 72 Hours of delivery.

We recommend sending clear photos or an unboxing video showing the issue to help us review your request quickly.

If the damage or defect is confirmed, we will provide an appropriate resolution, which may include:

• Replacement
• Exchange
• Refund

7. Non-Returnable Items

The following items may not be eligible for return or refund:

• Products damaged due to misuse or improper handling by the customer.
• Used or altered products.
• Products returned without original packaging or essential accessories.
• Personalized or customized products, unless they arrive damaged or defective.
• Clearance or final-sale items, where clearly stated as non-returnable.
• Items that are not eligible for return due to hygiene or safety reasons, where applicable.

8. Return Shipping Costs

If the product is damaged, defective, or incorrect:

CoverKingStore.in may cover the applicable return shipping costs.

If the return is for any other approved reason:

The customer may be responsible for the return shipping costs, unless otherwise stated by us.

We will provide return instructions before you send the product back. Please do not return a product without contacting us first.

9. Cancellation of Orders

If you wish to cancel an order, please contact us as soon as possible.

Orders can only be cancelled before they have been processed or shipped. Once an order has been shipped, cancellation may no longer be possible and the Return Policy will apply.

10. Refunds for Cancelled Orders

If your cancellation request is approved before shipment, the refund will be processed within 72 Hours.

Refunds will generally be issued to the original payment method used for the purchase.

11. Contact Us

If you have any questions about our Return and Refund Policy or need assistance with a return, please contact us:

CoverKingStore.in
Email: coverkingstore@gmail.com
Phone: 9766657971
Address: Shop no. 17, Akansha Tawar, Achole road, Nallasopara[E], Palghar, Maharashtra, India

Our Commitment to You

At CoverKingStore.in, we aim to handle every return and refund request fairly and transparently. Our goal is to provide quality products and a shopping experience you can trust.

Thank you for shopping with CoverKingStore.in.